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Support

Please take a moment to look at the Knowledge Base. There is a possibility that your support issue may have been resolved already and the solution readily available to you in the knowledge base. We recommend you to browse through the knowledge base before sending an issue to us.

For obtaining technical support, please send e-mail to agent-support@adventnet.com.

For fastest and most accurate response, please include the following information in your e-mail:

• Your name and Company
• Product Release Version
• Product Registration Information
• Your platform and OS version and your browser version, if appropriate. 

If you are not a registered user, you can still send e-mail to the above address; but please note that responses to non-registered users are on a best-effort basis.

For phone support, please refer to the Contact page.