Service Pack Process

• Overview

• Update Manager

• Installing Service Pack

• Uninstalling Service Pack

Overview

A service pack is a collection of bug fixes and minor feature enhancements that can be applied in a single instance over the product. It is an efficient and easy process for maintaining and updating the product. Every service pack version is cumulative and contains the bug fixes of the previous version. During the installation of a service pack, the corresponding files are updated in the product installation directory. When a service pack is developed, all the customers are informed of the service pack and the fixes available in it.

Update Manager

Update Manager is a tool  distributed with this application for installing the service pack. It can be accessed from the Launcher's Options menu. Update Manager provides a feature wherein the user can query the service pack file or a previous version. On doing this, the user can see the names of the files inside the service pack. It also gives the information of the current version of the service pack installed.

The main benefits of the Update Manager are

• To install AdventNet's service packs.

• To revert to previous versions.

• To view details of installed service packs.

• Uninstalling service pack.

Installing Service Pack

The steps involved in installing a service pack are given below:

1. Invoke UpdateManager.bat/sh  from the <AdventNet/MySQLAgent/bin directory to launch AdventNet Update Manager.

2. Browse and select the service pack file in PPM format. Only compatible service pack files are allowed to be loaded. This step enables the Readme and "Install" buttons.

3. Click the Install button to install the service pack. The confirmation message informing that the service pack has been successfully installed is displayed.

4. Close the screen. This will display the Update Manager main screen. The Uninstall and Details buttons will be enabled.

5. Click Exit to close the screen.

Uninstalling Service Pack

The steps involved in uninstalling the service pack are detailed below:

1. Invoke UpdateManager.bat/sh to launch AdventNet Update Manager.

2. Select the service pack which you wish to uninstall and click Uninstall. This brings up the Uninstall screen.

3. Click Finish to complete the uninstallation process. After the successful uninstallation of the service pack, a message is displayed to indicate that.

4. Click Close.

The product would be reverted to the selected version.