Chunghwa Telecom provides high performance telephony,broadband,
data communication, Internet, and wireless services to over 20 million
subscribers in Taiwan and the offshore islands. Chunghwa Telecom
relies fully on its network infrastructure for its day-to-day operations.
Chunghwa Telecom’s infrastructure is an expansive heterogeneous
transmission network composed of network elements and management
applications from established vendors, such as Nortel Networks,
Alcatel, and NEC among
others.
The infrastructure is managed by a diverse set of standard protocols
such as SNMP, TL1, and CLI as well as proprietary protocols. Enabling
interoperability and tight integration in such networks is a daunting
challenge. Streamlining operations that involve interactions between
multi-vendor multi-technology entities has been traditionally achieved
by introducing protocol and function specific adapters. However,
as the number and complexity of network elements increase, this
model becomes prohibitively expensive and complex.
Chunghwa Telecom was looking for an integrated and highly scalable
platform to enable management across various elements and management
applications.
AdventNet Web NMS Offering
Chunghwa Telecom selected AdventNet’s carrier class network
management platform, AdventNet Web NMS, for its management software
development project.
“The carrier environment at companies, such as Chunghwa
Telecom is continually growing in size and complexity, which drives
the need for greater control through more automated management and
centralized operations. The AdventNet Web NMS product provides an
essential management platform for ensuring the effective delivery
of services, enabling Chunghwa Telecom to remain competitive.”
- Sridhar Vembu, CEO AdventNet Inc.
The engineers at Chunghwa Telecom rapidly developed the Quality
Management System (QMSTM), a management solution that seamlessly
integrates applications and Network Elements (NEs) such as Alcatel
1648 SM, Nortel networks S/DMS OC48 Transport Node, etc,. and effectively
manages Chunghwa Telecom’s complex network infrastructure.
AdventNet Web NMS provided hooks for all the requirements of Chunghwa
Telecom and facilitated rapid development of the application with
its out-of-the-box FCPS functionalities, open standard northbound
interfaces, scalable n-tier architecture, inventory management,
provisioning, and intuitive GUI.
“Using AdventNet Web NMS, we were able to achieve a closely-knit
infrastructure at a fraction of the cost and time compared to other
alternatives. With this approach, our network architects and operations
personnel can increasingly focus on their core tasks – network
planning and design, evolution and operations to extract the highest
quality, reliability, availability and performance from our networks,
and maximize the ROI from our infrastructure investment” –
Ms. Li Hsiou Wu, Chief Researcher at Chunghwa Telecom.
Key features of Chunghwa Telecom's Quality Managemet System
QMST
Seamless integration with applications and network elements
such as Alcatel 1648 SM, Nortel Networks S/DMS OC 48 Transport
Node etc.
Unified platform that encompasses the entire infrastructure.
Integrated and comprehensive fault and performance management
functions.
Highly scalable and flexible architecture that allows deployment
flexibility and ease of integration.
Comprehensive inventory repository.
Unified client for consistent and easy visualization of alerts
and performance data.
Key Benefits
QMST eliminates the need for expensive infrastructure forklifts
to unify the network operations.
Operators can proactively monitor service-affecting metrics
and resolve them beforehand.
Intuitive display schemas enable operators to manage the infrastructure
effectively and efficiently.
AdventNet's Commitment to Support Excellence
AdventNet offers a comprehensive suite of support services that
enabled Chunghwa Telecom to rapidly deploy solutions while using
AdventNet's products. AdventNet combines active support from product
specialists with comprehensive information in FAQs, knowledge databases
and other online documentation to deliver a total customer support
experience.
“The responsiveness of the AdventNet support was
without doubt, commendable".
“AdventNet supported us through a dedicated offshore
engineering team ensuring the completion of the design, development,
and deployment of QMST ahead of our ambitious schedule.”
Dr. Casper K Chen,
Associate Researcher,
Chunghwa Telecom
About AdventNet
The Standards Based Management Software Experts TM
AdventNet is the leading provider of carrier-grade solutions used
for rapid development and deployment of end-to-end network management
solutions. From embedded agents to massively scalable, element and
network management tools, network simulators and GUI interface builders,
AdventNet's software products are designed for the demanding needs
of today's businesses. AdventNet's unmatched customer focus and
dedicated team of professionals, has enabled the company to achieve
industry-leadership while delivering superior business value through
innovative, open standards-based products and legendary customer
service.
AdventNet is headquartered in Pleasanton, CA with offices in NJ, NH, India, UK, China and Japan.
It has a well-trained partner base around the globe and thousands of customers world-wide. For more information call + 1 888 720 9500 or visit
our web site at: www.adventnet.com
If you have questions about the success story please contact sales@adventnet.com.
About Chunghwa Telecom
“To be the perfect aide of daily life and best partners of
business at the rise of mobile life and
broadband communication.”
Chunghwa Telecom, principal telecommunications and information-related
services provider in Taiwan and the offshore islands, manages the
whole range of city call, long-distance calls, international calls,
GSM, data communication, Internet services, broadband networking,
satellite communication, intelligent network, mobile data and multimedia
broadband. With a subscriber base of over 20 million, Chunghwa Telecom
is an important partner for international telecommunication cooperation,
with distinctive achievements in promoting global realtime communication,
improvement in social life, and enhancing economic efficiency. For
more information visit www.cht.com.tw
