3.3.7.2 Uninstalling Service Pack

• Overview

• Uninstalling the Service Pack

• UI mode

• Command Line mode

Overview

You have the option of reverting the changes incorporated by the installation of a Service Pack. You can revert to the previous version of the Service Pack or to the base version of the application. Before you start the uninstallation process, make sure no application is running.

Uninstalling the Service Pack

There are two ways in which a Service Pack can be uninstalled.

• Through UI

• Through Command Line

Uninstalling the Service Pack Using Update Manager Through UI

The steps to revert to a previous version are as follows.

1. Start Update Manager: Run UpdateManager.bat/sh from <Web NMS Home>/bin directory.

2. Select the service pack, which needs to be uninstalled, from the list. Click "Uninstall" button to proceed with the uninstallation.

3. The list of dependent service packs if any will be shown for your confirmation before proceeding with the process. Click Finish button to proceed.

Thus the specified Service Pack is uninstalled in the application. You can now continue with the screen (like uninstalling another Service Pack) or quit the tool by clicking the "Exit" button.

Note: The results of Update and Revert operations are displayed in the Log window. The message is saved in ConfChanges.log file in <Web NMS Home> /logs for reference.

Uninstalling the Service Pack Using Update Manager Through Command Line

1. Run the UpdateManager.bat/sh file under <Web NMS Home>/bin directory with the "-c" option. (UpdateManager -c). The options to install, uninstall, view installed ServicePack versions, and exit will be shown and you will be prompted to enter your choice.

2. Enter "u" to uninstall a Service Pack. The screen will show you the list of installed Service Packs and prompt you to select the one to be uninstalled.

3. Enter the number corresponding to the Service Pack to be uninstalled. You will see the uninstallation happening and the message "Uninstalled successfully" will be shown.

4. The screen will prompt you to mention whether you want to continue. Choosing "y" will take you back to the first step. Choosing "n" will close the application.

Single command Usage :

sh UpdateManager.sh  -u  conf  -c  -option  u  -h   <Product HOME directory>  -version   <Patch version>

Please refer to Update Manager Options for details on options.

Note: To see the details of the installed service pack please refer to the Viewing the Details of a Service Pack section in Installing Service Pack document.